CAMPAIGN PERIOD: 15 November 2024 - 31 December 2024
PURCHASE PERIOD: 15 November 2024 - 31 December 2024
REDEMPTION PERIOD: 15 November 2024 - 10 January 2025
Submission Status Check
BUY MORE, GET MORE REWARDS!
Category Classification Details:
 Refrigerator & Freezer |
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 Washer & Dryer |
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 Dishwasher, Water Purifier, & Water Heater |
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 Mircrowave & Oven |
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 Small Home Appliances (Rice Cooker, Kettle, Hot Pot, Blender, Fan, & Air Fryer) |
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Scenarios:
| 1. Mix & Match R-Refrigerator + L-Washer with promotion tag |
|
REWARDS Option 2 Option 3 Option 4 |
| 2. Mix & Match R-Refrigerator + S-Fan with promotion tag |
 |
REWARDS Option 1: Option 2: |
| 3. Mix & Match R-Refrigerator with promotion tag + S-Fan without promotion tag. |
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REWARDS Option 1: Option 2: |
4. Mix & Match L-Washer + L-Dryer with promotion tag |
 |
REWARDS Not entitle for any TNG rewards due to the same category, but still entitle for FD*. *FD is a guaranteed instant free gift for selected washers. |
| 5. Mix & Match L-Washer + L-Dryer + S-Rice Cooker with promotion tag |
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REWARDS TNG L100 + TNG L100 + TNG S20 = RM220 |
| 6. Mix & Match L-Washer + L-Dryer with promotion tag + S-Rice Cooker without promotion tag |
 |
REWARDS TNG L100 + TNG L100 + 0 = RM200 |
| 7. Mix & Match S-Refrigerator + M-Microwave without promotion tag |
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REWARDS Not entitle for any rewards due to models no in promotion list. |
| 8. Mix & Match S-Rice Cooker with promotion tag + R-Refrigerator + M-Microwave without promotion tag |
 |
REWARDS TNG S20 = RM20 |
| Buy more get more rewards! |
*Products with promotion tag only.
The status of the submission can be checked via the link below:
Submission Status Check
Please note that the submission status is not updated in real time. Kindly refer to the last update date and compare it with your actual submission date.
The campaign starts on 15 November 2024 at 00:00 and ends on 31 December 2024 at 23:59.
Rewards are estimated will be delivered within:
- 4-8 weeks for West Malaysia
- 8-12 weeks for East Malaysia
The campaign is open to all Malaysians aged 18 years and above, except for employees of the Organiser, their immediate family members, their advertising and sales promotion agencies, and distributors and sub-distributors.
To qualify, purchase eligible products from at least two different categories during the campaign period from authorized Toshiba dealers (online or in-store). Your reward options include TNG eWallet credits, free gifts, or a mix of both, depending on your purchase combination.
1. Purchase the eligible TOSHIBA products as per the requirements.
2. Visit the campaign website.
3. Fill in the Redemption Form with proof of purchase.
All entries must received before 10 January 2025 by 23:59.
Yes, the Beyond Presents, Experience Joy! free gift is eligible for the Beyond Details Buy & Win lucky draw, provided you register both products separately in the TSmartLife app. The same invoice must be uploaded for the free gift. Please note that the minimum total purchase value of RM2,000 must be met, and all entry must receive on or before the closing date 15 Jan 2025.
If you have any further questions or concerns, please feel free to contact us at tss.campaign@toshiba.com.my.
Ensure your contact details remain consistent. If your eWallet is full, invalid, or cannot accept the reward, TSS reserves the right to withhold the reward. No reimbursement will be made in such cases.
Unfortunately, submissions received after 10 January 2025 are not eligible for rewards.
There are several reasons why the submission is rejected; please refer to the Remark column for the reason.
1. Incomplete warranty card information - Ensure your warranty card is filled out with your information. Resubmit the form once completed.
2. No invoice/receipt or warranty card - Kindly resubmit the form with the required documents. Please provide a clear photo of the invoice and the filled-out warranty card side by side. See sample.
There is a known issue with direct snapping from iPhones — identical file names may cause files to overwrite one another during upload. Please ensure to snap the documents together as per our upload instructions.
3. Duplicate submissions - The invoice/product serial number has already been submitted by someone else. Please note, submissions are processed on a first-come, first-served basis, with priority given to the earliest submission with complete documents.
4. Incorrect or No product serial number - The product serial number is missing or incorrect in the submission. Please resubmit with the correct product serial number. You can find the serial number on the machine or product box, usually beginning with "S/N." .
There are several reasons why you may not have received the eWallet credit:
1. The product you purchased is not be eligible for eWallet redemption. Please refer to our campaign leaflet for more details.
2. The proof of purchase you provided may be incomplete or invalid according to our requirements.
3. The mobile phone number you submitted may be incorrect, invalid or not registered with Touch 'n Go eWallet.
4. Your Touch 'n Go eWallet may be at full capacity and unable to receive additional credits.
5. The redemption is on a first-come, first-served basis. The eWallet credit quota for the product has been fully redeemed.
6. We have not received your submission. Please ensure that you have submitted your entry through the form on this page.
7. There are unforeseen circumstances causing a delay in processing the submissions.
8. We reserve the right to reject any submissions that violate our terms and conditions.