1.Job Description of Head of KWH (Kitchen And Water Heater) ( Electrical Appliances)
Experienced in Electrical Appliances will be the shortlisted
- An entrepreneurial spirit with exceptional problem-solving abilities.
- Ability to be self-motivated and deliver/produce high quality work
- Developing sales strategies for Water solution business
- Lead and motivate the sales team, providing guidance and support to maximize performance
- Analyze sales data to identify trends and opportunities.
- Establish and nurture robust relationships with key customers and acquiring new potential customer
- Manage and optimize the sales budget, ensuring cost-effectiveness and ROI.
- Coordinate with marketing to align sales and marketing strategies.
- Provide accurate sales forecasts and reports, contributing to strategic decision-making
Qualification
- Bachelor’s degree in business management, business administration, marketing, communications, or a related field
- A minimum of 5 years of experience in a role working in Water solution business
- Fluent in MS Excel and PowerPoint.
- Good command of spoken and written English
- Exceptional leadership and communication skills
- Strong leadership and interpersonal skills
2.Job Description of Service Technical Training (Assistance Manager)
- A technical training assistance manager is responsible for overseeing and developing training programs for technical teams and ASP (Authorized Service Provider). Need a combination of technical knowledge, instructional design skills, and leadership abilities to effectively fulfill responsible role.
- Experienced in Electrical Home Appliances will be the shortlisted
Qualification
- Good command of English (compulsory)
- 5 years’ experience in technical training experience
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, IE or relevant fields
- Strong leadership, strong communication skills and problem-solving skills.
- Technical Expertise
- Deep understanding of technology: A strong grasp of technical concepts is essential for designing and delivering relevant training programs.
- Knowledge of industry trends: Staying updated on the latest technological advancements and industry best practices is crucial.
- Curriculum development: The ability to create comprehensive and engaging training materials, including course outlines, presentations, and assessments.
- Learning methodologies: Understanding various teaching methods and selecting the most appropriate ones for different learners and topics.
3.Job Description of Salesman (Northern Area)
- Handle customer queries in a timely and efficient manner.
- Manage customer satisfaction by building, strengthening and maintaining good relationship with all accounts.
- Well manage in AR collections performance and move fast on past-due receivables.
- Forecast and control sales planning to ensure target result.
- Conducting regular customer visits to increase sales.
Qualification
- Have experience more 2-5 year in field.
- Good presentation skill and negotiation with customer.
- Experienced on order negotiation and well understand how to deal with home appliance customer on sell , budget, marketing and service
4.Job Description of Demand & Supply Planning - Supply Chain Management (Senior Staff)
- Lead monthly S&OP meeting with Sales & Product marketing team to review planning figures such as PSI, forecast accuracy, sales trend, inventory level.
- Responsible on system management or develop the system when needed. Take ownership to improve the system to be the most efficient
- Utilize the provided system to manage overall supply chain operation in order to smooth the business operation and to enhance sales target achievement
- Manage company's KPI; key purpose of build up a long term healthy business
- Recommend, suggest PM team to have better PSI, by analyzing the historical data and showing the data-oriented suggestion
- To be the center of controlling aging, coordinate with concerned parties to monitor aging inventory situation
Qualification
- Good command of English
- Experience on supply chain management and logistics field is a plus
- Requirement on excel or big data management
- Able to Microsoft Excel (Intermediate level and above) or big data management
5.Job Description of Spare Parts Service Staff
- To operate spare parts transactional inbound-outbound and parts packing control.
- Communicate and contact transportation agents.
- Cooperates an assistant with store leader and document.
Qualification
- At least 1 year for experience in field of store warehouse service operation.
- Proficient for analyze data and using Excel's formulas or other analysis application.
- Spare parts knowledge base.
- Driving license.
6.Job Description of Product Trainer (Senior Staff)
- Training/ developing the trainer and the promoter/ sales forces.
- To initiate product training/ developing the trainer and the promoter/ sales forces. Training plan/roadmap for internal and external target groups.
- Create training content and revise product marketing material.
- Coordinate with marketing & sales teams to design and develop product training that reflects an expected outcome.
- Able to evaluate the knowledge of training courses to meet company targets.
- Review and refresh of current product knowledge.
- Build confidence and trust in product via product training sessions.
- Ensure trainee’s product knowledge strong enough to convince customers.
- Provide tips & tricks for selling products.
- Create/ adjust a modern style of training method to attract/ stimulate the power of sales.
- Involve/ assist in marketing initiatives such as key customer meetings and presentations.
Qualification
- Bachelor in Business Administration or any related field
- 2-3 years’ experience in Trainer, Product Specialist or a related field preferred
- Good command of English in both speaking and writing skills
- Excellence in presentation skills.
7.Job Description of Technician Staff
- Taking care the repair job as per leader assignment.
- Internal and onsite service to maintenance and repair HA (Home appliance) and SDA (Small domestic application) products.
- Inspection / rework / repair / test and cleaning in field of refurbishment type.
- Provide technical information on technical check list form to be the data in iService system
Qualification
- At least 1 year for experience in field of service repairing.
- Basic knowledge of electrical circuits and mechanical.
- Driving license for car and motor cycle.