CAMPAIGN PERIOD: 24 June 2024 - 31 August 2024
FREE cleaning service available for all front-load washers and washer-dryers purchased before 1st Jan, 2020.
The campaign period is between 24 June 2024 – 31 Aug 2024.
No, customers must download the TSmartLife app, register the product and submit the service request via the app. Our service team will contact the customers for appointment.
This free cleaning service is available if you fulfill the following conditions:
a. The functional front load washer/ frond load washer dryer for household purpose only.
b. Purchased before 1/1/2020 only.
No, the deep cleaning process will be done at the customer's premises without any dismantling operation.
No, top load washer customers can book for cleaning service with full charges. The campaign is for front load washer only.
No, cleaning process which uses high pressure water will damage the electrical components of dryer.
Yes, customers are allowed to purchase service for deep cleaning only.
No, customers are not allowed to purchase 1-year extended warranty only.
It takes about 60 to 90 minutes to complete the service.
It will be effective from the cleaning date at customer premises.
No, it is recommended that customers call an authorized technician to repair the faulty set before purchasing the deep cleaning and 1-year extended warranty. As goodwill, TSS will assign an authorized technician to perform free inspection & quotation.
No, it is recommended that customers call an authorized technician to repair the faulty set before purchasing the deep cleaning and 1-year extended warranty. As goodwill, TSS will assign an authorized technician to perform free inspection & quotation.
Please make payment only after our technicians have completed the task at the customer premises. Before the technician leaves, please proceed with online banking payment or e-wallet to OCBC 7071040371 TOSHIBA SALES AND SERVICE. Please remark “Toshiba workorder number” for the transaction.
