SAMA-SAMA GEMILANG
TERMS & CONDITIONS
 
  1. The "SAMA-SAMA GEMILANG" Promotion Campaign (the “Campaign”) is organized by Toshiba Sales And Services Sdn. Bhd. 197701001541 (32538-D) (the “Organiser”). The Campaign offers a Purchase With Purchase (PWP) of RM1 for a 10L Toaster Oven [TM-MM10DZF(WH)] or a 600W Blender [BL-60PHNMY].
  2. The Eligible Products Purchase With Purchase is limited to selected TOSHIBA products as listed in the campaign promotional leaflet.
  3. The Campaign is open to all Malaysians aged 18 years and above, except for the employees of the Organiser, their immediate family members, their advertising and sales promotion agencies, as well as principals and sub-distributors.
  4. The Campaign starts from 1 August 2024 at 00:00 and ends on 30 September 2024 at 23:59 (the “Campaign Period”).
  5. The Organiser reserves the right to amend, extend, or terminate the Campaign at any time without prior notice.

    PWP ITEMS REDEMPTION

  6. Purchase Requirements: Participants must purchase selected TOSHIBA product(s) from any electrical appliance store (whether online or in-store) that is an authorized TOSHIBA dealer.
  7. Eligible Products: The eligible products are listed below and in the promotional leaflet.

  8. Redemption Period: The item redemption period is from 1 August 2024 at 00:00 till 10 October 2024 at 23:59. Redemption entries submitted after 10 October 2024 will not be entertained and will be automatically disqualified.
  9. Submission Process: All redemption entries must be submitted via https://toshiba-lifestyle.com/my/promotions/2024-Sama-Sama-Gemilang before the due date of 10 October 2024 by 23:59 to be eligible for the Campaign.
  10. Redemption Basis: Redemption is based on a first-come, first-served basis and while stocks last. The PWP items featured are subject to change and may be replaced at any time, without prior notice, at the sole discretion of the Organiser.
  11. Delivery Timeframe: Delivery of the redemption item will take 4-8 weeks for delivery addresses in West Malaysia and 8-12 weeks for delivery addresses in East Malaysia.
  12. Proof of Purchase: Any entries received must be accompanied by proof of purchase and must be submitted no later than 10 October 2024. Participants must purchase the applicable TOSHIBA products within the Campaign period from 1 August 2024 till 30 September 2024. Products purchased outside the Campaign period will be automatically disqualified.
  13. Submission Limits: Participants are only entitled to a one-time (single) submission. If the same proof of purchase is submitted again, the redemption request will be automatically disqualified. Unauthorized duplication of entries is strictly prohibited.
  14. Verification Process: The Organiser reserves all rights to contact the Participant for redemption checking and details verification when deemed necessary. The redeemed item will not be processed until the Participant has completed the checking and details verification with the authorized TOSHIBA employee.
  15. Contact Information: Participants are advised not to change the contact number filled/given in the submission form before the Eligible Item(s) is redeemed. If the Participant changes the contact number given in the submission form and this results in the Eligible Item(s) being redeemed by another individual, the Organiser reserves the right to reject the Participant’s appeal and will not be obligated to reimburse the Eligible Item(s) to the said Participant.
  16. Required Documents: Participants must ensure that they upload all the required documents completely and clearly such as the TOSHIBA Product Warranty Card and Proof of Purchase (Invoice\Receipt). The Organiser reserves the right to reject any incomplete submission form without prior notice to Participants.
  17. Terms and Conditions Changes: The Organiser reserves the right to change any condition relating to the promotional mechanics or products at any time, without prior notice to the Participant.
  18. Disqualification: The Organiser reserves the right to disqualify any Participant suspected of fraud, hacking, tampering with the Promotion submission process, or if the Organiser has reason to believe that the Participant’s entry and/or results have been manipulated in any way whatsoever through the use of machines/computers/any other digital device or if any of the terms and conditions of the Promotion/Campaign have been breached.
  19. Illustrative Purposes: All pictures and/or images of the Eligible Product(s) and the Eligible Item(s) found in any advertising and marketing material are for illustration purposes only and may differ from the actual products.
  20. Notification: Participants will receive the corresponding PWP RM1 Items, from which they can select their preferred Item.

    How to Redeem Your PWP Item:

  21. Step 2: Fill in all relevant details including your personal info, purchase details (including the proof of purchase) and preferred item, then press “Submit”. Once submitted, the information will be verified by the Organiser (TOSHIBA).
    Step 3: Once the information has been verified, you will receive an email (tss.campaign@toshiba.com.my) and WhatsApp (012 6551048) notification.
    Step 4: Delivery of your item will take 4-8 weeks for delivery addresses in West Malaysia and 8-12 weeks for delivery addresses in East Malaysia.

  22. Notification and Forfeiture: Successful Participants will be notified via phone call or email by the Organiser. If the Participant cannot be reached within Thirty (30) days from the date of notification, through the contact information provided at the time of entry, the Eligible Item for that particular Participant will be forfeited.
  23. Final Submission Date: The last submission date for the PWP Item Redemption is on 10 October 2024. Any late submissions will strictly not be entertained or allowed.
  24. Availability: All TOSHIBA products and PWP Items are subject to availability on a first-come, first-served basis, while stocks last only.

  25. General Terms and Conditions:

    By participating in the Campaign, the Participants agree to be bound by the terms and conditions set forth herein.


  26. All entries received shall become the property of the Organiser. No responsibility will be accepted for entries not received for whatever reason.
  27. The Organiser reserves the right to reject any entry that is suspected or found to have tampered with the Campaign process at its sole and absolute discretion without having to assign any reasons whatsoever.
  28. Participants shall be solely responsible for any taxes or duties payable, insurance, and other additional costs involved as a result of participation in this Campaign or redeeming any gifts thereunder. By accepting/using any gifts, Participants agree to indemnify the Organiser, all its business partners and other parties related to the Campaign, including their directors, officers, employees, and agents from any claim, prosecution, judgement, damages, loss, or liability incurred and against any failure to remit the tax payable to the relevant authorities related to his/her participation in the Campaign and his/her acceptance, redemption, or use of any free gifts.
  29. Participants are kindly reminded to treat the Organiser’s staff with respect and dignity at all times and refrain from any form of abusive behaviour, whether in writing or verbal form. The Participants’ patience, consideration, and courtesy in this regard are much appreciated.
  30. By participating in the Campaign, the Participant(s) have agreed and consented to give the Organiser the rights to use his/her personal particulars and/or information for the purposes of, including but not limited to, advertising and/or any other forms of publicity from time to time without any fees, costs, and expenses. The Participant(s) may make his/her request via email to the Organiser (tss.campaign@toshiba.com.my) in the event he/she intends to withdraw his/her consent to disclose any personal information held by the Organiser.
  31. The Organiser reserves the right to amend any terms and conditions of the Campaign at any time without prior notice.